Project Year: 2016 and 2017 Project Timeframe: Ongoing About: Delta Kits is a leading manufacturer of windshield repair systems in the world. Company Size: 10+ Company Location: Eugene, OR
Introduction
Delta Kits and OGO Sense have already worked on several web projects before agreeing to develop a mobile app for Delta Kits windshield repair customers.
Problem
The hardest part of any windshield repair tech’s job is not fixing broken glass on automobiles. Instead, it’s processing insurance paperwork and getting paid for their work because the insurance reimbursement process is very time consuming and there are a lot of details to know. We evaluated existing solutions on the market and could not find anything that met needs of Delta Kits customers very well. For example, we did find some web based solutions but they did not have a nice user experience and did not have a mobile app option that is simple to use on the road.
Solution
The iBill EDI app provides a quick and easy way for windshield repair professionals to submit insurance claims by EDI (Electronic Data Interchange), create new claims, submit claims, track claim status, and more, all from a phone, tablet, or laptop. The solution also eliminates expensive fax submission and software fees. The current beta version is exclusively for windshield repair and limited to Lynx claims and iOS mobile devices. Features are only available to customers in the U.S.A.
Results
We are currently in the process of evaluating the prototype and will report on results after we market the app to a wider audience.